Shipping , returns and exchanges goods

Shipping :


Shipments of the products purchased will usually occur the next business day upon receipt of payment or the order in case of cash on delivery


Delivery times vary depending on the shipping type you choose:

- TNT ITALY : 1/3 days  (Italy only)

- Cash on delivery (cash to the postman/courier ) € 5.00 (Italy only)

- SDA - Foreign (EU + CH) : € 19.90 (only foreign) 3/10 business days

- SDA - Switzerland: 24.90€ 3/10 business days

 
Returns and exchanges goods


The maximum time limit for making returns and exchanges is 14 days after receiving the package.
Products must be returned in perfect condition, including original packaging and label that should not be separated from the product.
The products that do not meet these conditions will be returned to the customer and charge the resulting costs.
To make returns and exchanges goods you must use the relevant form which is inside of your account.
Upon receipt of the goods we will check the parcel and we will instantly replacement or refund of the value of the property riconsegnatoci . If we did not have asked for a replacement of the product we will refund the price of the item purchased (excluding any shipping charges ) .
Refunds are made via PayPal or bank transfer or redemption.
Shipping charges for returns and exchanges goods shall be borne by the customer. In the case of returnable shipping the new product to the customer is free.